Last Updated: May 2026

Welcome to Gravixco

At Gravixco, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Gravixco

2113 East 7th Street #403

National City, CA 93535

United States

Email: support@gravixco.com

Phone: +1 (323) 452-1036

Website: Gravixco.com

2. Information We Collect

When you visit our website or place an order, we may collect certain personal information, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment-related details
  • IP address
  • Browser and device information
  • Order history
  • Website usage information

We collect information only when necessary to provide our services and improve customer experience.

3. How We Use Your Information

We may use your information for the following purposes:

  • Processing and fulfilling orders
  • Providing shipping and tracking updates
  • Responding to customer inquiries
  • Improving our website and services
  • Preventing fraud and unauthorized transactions
  • Sending order confirmations and important service communications
  • Complying with legal obligations
  • We do not sell customer personal information to third parties.

4. Payment Security

All payments processed on Gravixco.com are handled through secure payment providers.

Our website uses SSL (Secure Socket Layer) encryption to help protect sensitive customer information during transmission.

We do not store full payment card details on our servers.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic
  • Enhance shopping experience
  • Cookies are small files stored on your device that help websites operate efficiently.
  • You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

We may work with trusted third-party providers for services such as:

  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Email communications

These providers only receive the information necessary to perform their services and are expected to protect customer data.

7. Data Retention

We retain customer information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Request access to your data
  • Request corrections to inaccurate information
  • Request deletion of personal information
  • Opt out of certain communications

To exercise privacy-related requests, contact us using the information below.

9. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected unintentionally, we will take steps to delete it promptly.

10. Data Security

We implement reasonable administrative, technical, and security measures to help protect customer information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration

However, no method of online transmission or electronic storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Gravixco

2113 East 7th Street #403, National City, CA 93535, United States

Email: support@gravixco.com

Phone: +1 (323) 452-1036

Website: Gravixco.com